Privacy Policy

This website is run by Emily Louise.

Email: teamemilylouise@gmail.com

This website has no contact forms, accounts, newsletter sign-up, booking or payment features. Personal information only reaches us when you choose to email us or message us on social media. This may include:

• your name and contact details;
• the content of your emails and messages;
• information you include in an enquiry, for example about a session;
• feedback you choose to share.

Please avoid sending sensitive health or personal information unless it is genuinely needed for your enquiry.

We do not collect technical information ourselves. However, when you visit, the infrastructure that delivers the website processes standard technical information such as your IP address and browser details:

• Lovable, which hosts this website, processes this information when delivering pages.
• Google Fonts: your browser requests the website’s fonts directly from Google, which receives your IP address.

We do not control how long these providers keep their server logs.

• Lovable (website hosting).
• Google Fonts (fonts).
• Google Gmail, which provides the email account teamemilylouise@gmail.com, if you email us.
• Instagram and Facebook (Meta), only if you click those links or contact us there. Their own privacy policies apply.

This website does not use analytics, advertising or tracking tools. The free Rekindle Reset app is a separate website with its own privacy information.

• To reply to your enquiry or message, and to arrange a session you ask about: this is necessary to take steps at your request before entering into a contract, or to perform that contract.
• To respond to general questions and feedback: our legitimate interest in replying to people who contact us.
• To keep records we are legally required to keep: legal obligation.

We do not sell your personal information or use it for unrelated purposes.

We only share information with the service providers listed above, as needed to run the website and handle messages, or where the law requires it.

We keep emails and messages only for as long as reasonably necessary to deal with your enquiry and meet any legal or record-keeping requirements. You can ask us to delete your correspondence at any time.

Some of the providers above (such as Google and Meta) may process information outside the UK. Where this happens, they are responsible for using appropriate safeguards required by data protection law.

Under UK data protection law you may have the right to:

• ask for a copy of your personal information;
• ask us to correct inaccurate information;
• ask us to erase information in certain circumstances;
• ask us to restrict or object to certain uses;
• withdraw consent where we rely on consent.

To make a privacy enquiry or exercise your rights, email teamemilylouise@gmail.com

If you are unhappy with how your information has been handled, please contact us first. You also have the right to complain to the Information Commissioner’s Office (ICO) at ico.org.uk.

This website does not set cookies or store anything in your browser. See our Cookie Policy.

The website and sessions are intended for adults aged 18 and over.

We will update this policy if the website, the services we use or legal requirements change. The latest version will always be published here.